Putting Music Back In The Music Industry
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Customer Service

Conditions of Use
 
Memphis International Records provides website features to you subject to the following conditions. If you visit or shop at Memphis International Records, you accept these conditions. Please read them carefully. In addition, when you use any current or future Memphis International Records service or business you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.
By visiting Memphis International Records, you agree that the laws of the state of Tennessee, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Memphis International Records.
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Memphis International Records . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Shipping & Delivery
 
Orders are shipped twice a day, morning and evening, Monday through Friday. All orders with in stock product will be processed and shipped by the next business day. Backordered items are typically back in stock between 1 and 2 weeks. Orders with both in stock and backordered items will have the backordered items shipped separately.
Non US Residents: Please make sure to include a phone number on your order. Customs requires a phone number on all shipments. If you do not provide us with a phone number, your order can not be shipped and will be delayed until the number is provided.
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Privacy & Security
 
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Memphis International Records takes precautions, including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Memphis International Records associated websites may have links to the sites of other companies. Memphis International Records is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Please review our Privacy Policy, which also governs your visit to Memphis International Records, to understand our practices.
Returns & Replacements
 
If you experience a problem with your order or one of our products, please use our Contact form and let us know!
Copyright & Patents
 
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Memphis International Records or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Memphis International Records and protected by U.S. and international copyright laws. All software used on this site is the property of Memphis International Records or its software suppliers and protected by United States and international copyright laws.
Memphis International Records respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please use our Contact Us form to report this to us.
One or more patents owned by Memphis International Records apply to this site and to the features and services accessible via the site. Portions of this site operate under license of one or more patents.
Any dispute relating in any way to your visit to Memphis International Records or to products or services sold or distributed by Memphis International Records or through Memphis International Records in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Shelby County, Tennessee, and you consent to exclusive jurisdiction and venue in such courts.
License & Site Access
 
Memphis International Records grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Memphis International Records. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Memphis International Records. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Memphis International Records without express written consent. You may not use any meta tags or any other "hidden text" utilizing Memphis International Records's name or trademarks without the express written consent of Memphis International Records. Any unauthorized use terminates the permission or license granted by Memphis International Records. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Memphis International Records so long as the link does not portray Memphis International Records, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Memphis International Records logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
 
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Memphis International Records does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Memphis International Records only with involvement of a parent or guardian. Memphis International Records reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Communications, & Other Content
 
Visitors may post reviews so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Memphis International Records reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Memphis International Records a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Memphis International Records and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Memphis International Records for all claims resulting from content you supply. Memphis International Records has the right but not the obligation to monitor and edit or remove any activity or content. Memphis International Records takes no responsibility and assumes no liability for any content posted by you or any third party.
Product Descriptions & Pricing
 
Memphis International Records attempts to be as accurate as possible. However, Memphis International Records does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Memphis International Records itself is not as described, your sole remedy is to return it in unused condition. Please use our Contact Us form to inform us of incorrect information on our products.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.
Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Disclaimer of Warranties and Limitation of Liability
 
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY Memphis International Records ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. Memphis International Records MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Memphis International Records DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Memphis International Records DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM Memphis International Records ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Memphis International Records WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.